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Testimonials

See what our members are saying about why they love First U.S Community Credit Union.

Auto loans

My compliments to your staff. Tanner went above-and-beyond, with a difficult vehicle purchase.
- Dave N., Downtown
Serach was amazing. She was always accessible, responsive, thoughtful and patient throughout the entire loan process. It was a pleasure working with her for my auto loan. I’ll definitely use First U.S. next time I need a loan.
- Ross R., Downtown
I would love to recognize Raquel for her awesome customer service. She was able to help me refinance my car through email, phone calls and e-docs. She made the process very simple and easy on my side. If I ever want another loan I would reach out specifically to Raquel.
- Courtney M., Contact Center
My auto refinance was quick and hassle free. Your staff was very knowledgeable and professional.
- Stephanie B.

New Accounts

Amazing Credit Union and very friendly staff. Ashley was awesome in helping me with my car loan. I do all my banking here and the service is 100 percent better then you get at any bank and the you get lower interest rates on loans and higher rates with their smart money market. Highly recommend you check them out. You will be glad you did. - Richard G., Auburn
It was an amazing experience. I walked in to just set up a savings account and transition over to the Credit Union. Angel was so knowledgeable and kind that I decided to switch to First U.S. right away. And then he talked to me about my auto loan. That was wonderful. The rate was almost cut in half and I saved $100 a month. Thank you!!!
- Cynthia J., Downtown

Real Estate

Chris did an excellent job working this real estate loan and keeping me informed at every step. This was a major purchase and Chris did everything he could to ease my anxiety.
- Carol A.

Visa

Jennifer was extremely professional, attentive, friendly and easy to work with. She explained all of the banks available services and products. She was also incredibly attentive and responded very quickly to my emails. She was also able to sign me up for a credit card through First U.S. I used it for balance transfers. I’m very satisfied and will highly recommend First U.S. and Jenn!
- Cynthia B., Watt
Maureen is fabulous and provides outstanding customer service. I met with her on my car loan a couple of years ago and then just recently for the 0% Visa offer. She makes everything easy and provides clear instruction on the documents she needs from me. She is friendly and professional. I seek her out when I go into the branch.
- Kelly C., Auburn

General

I love this credit union. Everyone there is so very friendly and helpful. The branch Manager, Michael J. Gompers has been amazing. He has taken so much time and effort to assist me and has been such a perfect communicator that I just cannot say enough good things about him. If you are looking for the place to do your financial transactions (can't really say "banking" since it's a Credit Union), First US Community Credit Union is the place to go!!!
-Jessica S., Auburn
Linda helped me. She was very professional and knowledgeable. She had great ideas for me and I am most grateful to her for her help!
- Kathy B., Auburn
I worked with Cecilia and my experience was great and well planned. Thank you for your help.
- Sylvia G., Gold River
Love First U.S. Have been a customer for decades.
- Cindy L.
My spouse and I thoroughly enjoy conducting business at First U.S. It’s close, the hours are great and personnel at the branch are both very professional and personable!!
- Ted B.
Quick, efficient service. Almost too easy to believe.
- Jerry F.