Branch Manager Corner

Name: Serach Tansman

Title: J Street Branch Manager

Serach is one of our newest Branch Managers, serving members in our Downtown Sacramento branch – on J Street in the Army Corps of Engineers' building. She brings years of member service and branch management experience to First U.S., and we're thrilled to have her lead the team at our Sacramento flagship location. Welcome Serach!

We sat down with Serach recently, and asked about her favorite parts of the job. "Being able to strengthen relationships and member interactions, and developing a stellar team," are what she enjoys. She added that, "having the opportunity to help, educate, and make a member's day brighter is what I really enjoy."

Making a difference for her members, Serach focuses her team on superior service with coaching. "My team can stay focused on excellent service, and deliver it consistently, when we discuss interactions –the positive ones and the less than stellar," she said. "I like to have a brief conversation with a team member, sharing my impressions of a positive member service experience, or working with them to think about the pros and cons so that they can selfdiscover ways to bring the service to the next level." She concluded, “I also try to make our branch the place where everyone is eager to come to work. If they are happy to be there, they will want to deliver the best for our members.”

Get Member Only Deals
at Enterprise Car Sales

Stop by a local Enterprise Car Sales location between August 4th and August 18th, 2018 where First U.S. members will find some great deals on a wide selection of newer model, pre-owned vehicles.

• Save with special auto loan rates as low as 2.99% APR up to 72 months, OR Kelley Blue Book trade-in value PLUS $750 on your trade-in
• And give your wallet a break with No Payments for 90 Days option

Enjoy one of the industry’s best used car warranties, plus the worry-free ownership of Enterprise’s 7-day or 1,000 mile repurchase guarantee. If youdecide the vehicle is not for you, just bring it back – no questions asked.

Don’t miss your chance to take advantage of today’s still low auto rates. Get preapproved at your local branch, at firstus.org, or by calling (800) 556-6768. Or, visit the Enterprise Car Sales locations in Roseville at 150 N. Sunrise Avenue or in Rancho Cordova at 2757 Citrus Road and let them know you’re a First U.S. member.

Annual Percentage Rate (APR), terms and offers effective 8/4/18 to 8/18/18 and subject to change without notice. APR assumes 730+ FICO score and 0.50% discount for automatic payments. Your actual APR may be higher and will be based on credit history, the amount financed and the loan term. Interest accrues from date of disbursal. Certain restrictions apply. These offers cannot be used to refinance an existing First U.S. auto loan. Offers cannot be combined with any other offers. Payment example: 72 monthly payments of approximately $15.20 for each $1,000 borrowed. Finance up to 125% High Kelley Blue Book.

Kelley Blue Book Trade-In Values used by Enterprise are obtained from ©2018 Kelley Blue Book Co.’s website KBB.com. Kelley Blue Book Trade-In Value is based on accurate condition rating & mileage of vehicle. Accurately appraising the condition of the vehicle is an important aspect of determining its Kelley Blue Book Trade-In Value. Kelley Blue Book valuation adjustments for vehicle mileage disproportionate to the age of the vehicle may be capped by Enterprise Car Sales at 20% of the vehicle’s base value. If a Kelley Blue Book Trade-In value is not available for customer’s vehicle Enterprise will provide a fair & competitive value for customer’s vehicle. Additional trade-in value of $750 is available only on passenger vehicles & light duty trucks, with a Kelley Blue Book Trade-In Value & when a vehicle is purchased from Enterprise. Customer is responsible to any extent vehicle pay-off exceeds Enterprise offer. Customer must provide required proof of ownership/registration & all other necessary paperwork to transfer title. Offer only valid on one trade-in for each Enterprise vehicle purchase. Restrictions apply. See a Sales Consultant for details. Offer void where prohibited including AK, HI, KY, LA, MD, NE, NM, OK, OR, SC, TX, VA & Washington, D.C. No cash advances. Offer cannot be combined. Not valid on previous purchases. Used vehicles were previously part of the Enterprise rental fleet &/or an affiliated company’s lease fleet or purchased by Enterprise from sources including auto auctions, customer trade-ins or from other sources, with a possible previous use including rental, lease, transportation network company or other use. Photo for illustration only. The “e” logo & Enterprise are trademarks of Enterprise Holdings, Inc. All other trademarks are the property of their respective owners.

Is Your Credit Card Rate
on the RISE?

As Prime Rate continues to climb, you may be paying more every month for your variable-rate credit cards. It doesn’t have to be that way with a FIXEDRATE Platinum VISA® from First U.S.

Your rate will not increase with Prime Rate changes, and you’ll enjoy NO Annual Fees, NO Penalty Rates, NO Minimum Finance Charge, and NO Overthe-Limit Fees, so you’ll save money right from the start.

And best of all, if you need to transfer balances to your new First U.S. card, you can do it with NO Balance Transfer Fees – saving you even more.

• Enjoy a 0% Intro APR for 6 months
• Then, a FIXED RATE as low as 9.9% APR

Call us at (800) 556-6768 or stop by your local branch. To apply online, visit firstus.org and get one of the last FIXED-RATE cards available today.

Annual Percentage Rate (APR), terms and offers accurate as of 8/1/18 and subject to change without notice. Income, credit and other criteria will determine actual APR. The APR that applies after the introductory period will not increase. 25-day grace period to avoid paying interest on purchases applies if the total new balance is paid in full by the due date every billing period. If not paid in full, there is no grace period. New VISA accounts only. Offer cannot be used to refinance an existing First U.S. loan. Visit firstus.org for complete details.