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Career Opportunities

First U.S. is an Equal Opportunity Employer that has been delivering exceptional service to our member-owners and making a difference in our communities for more than 80 years. If you thrive in an environment where you are empowered to help our members achieve their goals, and encouraged to innovate and develop your potential, then First U.S. is the place for you.

We offer a variety of benefits, including an employer funded retirement, 401(k) matching contributions, medical, dental and vision coverage, life insurance, and more.

Current Postings:

Position Title: Real Estate Loan Manager/VP - University

Location: Sacramento, CA - University Ave.

Position Summary

First U.S. Community Credit Union is currently looking for a Real Estate Loan Manager/VP to lead our real estate lending department.

The successful candidate will ensure real estate lending policies and procedures best serve the Credit Union and its members, ensure compliance with state and federal lending laws, develop, recommend and report on improvements in real estate loan products and services and their marketing, and ensure "red carpet" service for members.

Salary is DOE.

Duties and Responsibilities:

  • Ensure that real estate loan policies, procedures, services, products and documentation meet federal and state regulations.
  • Formulate and maintain loan procedures for the mortgage loan department that are up to date with all regulations and requirements. Ensure staff training and compliance.
  • Manage department staff to include setting schedules, approving time off, reviewing performance annually, recruiting applicants, training, coaching and discipline.
  • Responsible for the origination, approval and processing of residential mortgage loans in accordance with established goals and standards of the department.
  • Responsible for the compliance of all residential real estate loans to NCUA rules and regulations, secondary market standards and federal and state real estate lending laws.
  • Responsible for the sale of residential mortgage loans on the secondary market, including forward and reverse mortgages.
  • Responsible for the ongoing servicing of residential mortgage loans that are held in the portfolio or sold servicing retained.
  • Responsible for annual HMDA reporting due March 1st, annual Fannie Mae and Fannie Mae form 582 reporting, various audits, subordination requests and maturing HELOC and adjusting ARM letters to be sent out one year prior to maturity.
  • Responsible for the underwriting, approval and processing of first and second mortgage loans issued by the Credit Union.
  • Monitor rates and pricing for residential loan portfolio to ensure competitiveness with marketplace. Monitor the marketplace for changes in the industry or changing trends.
  • Oversee efforts required to develop and establish internal and external programs and relationships with mortgage brokers and others for loan production.
  • Maintain a log of loans in the pipeline throughout the month and submit with a monthly report of the previous month’s results.
  • Ensure that staff understand and follow the Credit Union’s BSA-AML Compliance program, including but not limited to:
    • Filing Suspicious Activity Reports
    • Conducting OFAC checks in accordance with the CU’s OFAC screening procedures
  • Incorporate BSA-AML compliance into their job descriptions and performance evaluations.
  • Perform other duties as assigned.

Education and/or Experience:

  • Knowledge of real estate lending, including processing and underwriting as would normally be acquired from three to five years of RE lending experience within a financial institution.
  • College degree preferred.
  • Must be detail oriented, dependable and able to assume responsibility, supervise employees and maintain a cooperative attitude with members and other employees.
  • Must be goal oriented.

Benefits include medical, dental and vision coverage, life insurance, 401k, and retirement savings plan.

If interested please email your resume to julie@firstus.org. No phone calls please!

Position Title: Member Service Representative (full time) - Floating (multiple locations)

Location: Sacramento, CA - Sacramento Area Locations

Position Summary

First U.S. Community Credit Union is currently seeking a full time Member Service Representative to float between multiple branch locations. We are looking for a motivated and enthusiastic individual to join our team. The ideal candidate should be detailed orientated, sales minded, and possess the ability to cross-sell our products and services.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate credit union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary is DOE.

Duties and Responsibilities:

  • Working Saturday's required.
  • Assist members with all general inquiries on accounts and loans.
  • Process member transaction requests.
  • Problem-solve with members regarding account concerns.
  • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
  • Conduct member profiling to determine member needs.
  • Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
  • Achieve individual sales and services goals.
  • Process mail.
  • Confer with other departments to resolve member questions and concerns.
  • Maintain posting drawer and ensure drawer balances daily.
  • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
  • Adhere to Attendance and Punctuality Guidelines.
  • Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED).

Benefits include medical, dental and vision coverage. Life insurance, 401k, and pension may be available.

If interested please email your resume to beth@firstus.org. No phone calls please!

Position Title: Member Service Representative (full time) - Floating (multiple locations)

Location: Grass Valley, CA - Foothill locations

Position Summary

First U.S. Community Credit Union is currently seeking a full time Member Service Representative to float between multiple foothill branch locations. We are looking for a motivated and enthusiastic individual to join our team. The ideal candidate should be detailed orientated, sales minded, and possess the ability to cross-sell our products and services.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate credit union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary is DOE.

Duties and Responsibilities:

  • Working Saturday's required.
  • Assist members with all general inquiries on accounts and loans.
  • Process member transaction requests.
  • Problem-solve with members regarding account concerns.
  • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
  • Conduct member profiling to determine member needs.
  • Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
  • Achieve individual sales and services goals.
  • Process mail.
  • Confer with other departments to resolve member questions and concerns.
  • Maintain posting drawer and ensure drawer balances daily.
  • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
  • Adhere to Attendance and Punctuality Guidelines.
  • Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED).

Benefits include medical, dental and vision coverage. Life insurance, 401k, and pension may be available.

If interested please email your resume to tgould@firstus.org. No phone calls please!

Position Title: Phone Center Member Service Representative - University Phone Center

Location: Sacramento, CA - University Ave.

Position Summary

First U.S. Community Credit Union is currently seeking a Phone Center Member Service Representative at our Sacramento office. We are looking for an individual who is enthusiastic, self-motivator, sells and detailed orientated.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate Credit Union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary is DOE.

Duties and Responsibilities:

  • Assist members with all general inquiries on accounts and loans.
  • Process member transaction requests.
  • Problem-solve with members regarding account concerns.
  • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
  • Conduct member profiling to determine member needs.
  • Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
  • Achieve individual sales and services goals (Call Monitors/Mystery Shops, Adherence, and Call Volume).
  • Process mail.
  • Confer with other departments to resolve member questions and concerns.
  • Maintain posting drawer and ensure drawer balances daily.
  • Provides support to the University Branch in coverage, which is member facing.
  • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
  • Adhere to Attendance and Punctuality Guidelines.
  • Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED).

Benefits include medical, dental and vision coverage. Life insurance, 401k, and pension may be available.

If interested please email your resume to spfingst@firstus.org. No phone calls please!

Position Title: Phone Center Member Service Representative - University Phone Center

Location: Sacramento, CA - University Ave.

Schedule: Monday / Wednesday / Friday - 10:00 a.m. - 3:30 p.m. & Saturday - 8:45 a.m. - 2:15 p.m.
or Tuesday / Thursday / Friday - 10:00 a.m. - 3:30 p.m. & Saturday - 8:45 a.m. - 2:15 p.m.

Position Summary

First U.S. Community Credit Union is currently seeking a Part-Time Phone Center Member Service Representative at our Sacramento office. We are looking for an individual who is enthusiastic, self-motivator, sells and detailed orientated.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate Credit Union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary is DOE.

Duties and Responsibilities:

  • Assist members with all general inquiries on accounts and loans.
  • Process member transaction requests.
  • Problem-solve with members regarding account concerns.
  • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
  • Conduct member profiling to determine member needs.
  • Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
  • Achieve individual sales and services goals (Call Monitors/Mystery Shops, Adherence, and Call Volume).
  • Process mail.
  • Confer with other departments to resolve member questions and concerns.
  • Maintain posting drawer and ensure drawer balances daily.
  • Provides support to the University Branch in coverage, which is member facing.
  • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
  • Adhere to Attendance and Punctuality Guidelines.
  • Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED).

Benefits include 401k, and pension may be available.

If interested please email your resume to spfingst@firstus.org. No phone calls please!



First U.S. is an Equal Opportunity Employer. This posting and any application does not constitute an offer of employment by First U.S.