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Career Opportunities

First U.S. is an Equal Opportunity Employer that has been delivering exceptional service to our member-owners and making a difference in our communities for more than 80 years. If you thrive in an environment where you are empowered to help our members achieve their goals, and encouraged to innovate and develop your potential, then First U.S. is the place for you.

We offer a variety of benefits, including an employer funded retirement, 401(k) matching contributions, medical, dental and vision coverage, life insurance, and more.

Current Openings:

Position Title: Business Development Officer

Location: Sacramento, CA - University Avenue

Position Summary

First U.S. Community Credit Union is looking for an enthusiastic, goal-oriented Business Development Officer to be the driving force behind our new Residential Energy Efficiency Loan (REEL) loan program. You’ll also assist with indirect auto financing / CUDL and federal employee group business development efforts, make outbound calls to borrowers with loans that were approved but not funded and to new CUDL borrowers to offer additional products and services, and represent the Credit Union at community events and local Chamber functions.

Salary plus commission.

Primary Duties and Responsibilities:

  • Coordinates the Credit Union’s sales and marketing efforts to Residential Energy Efficiency Loan (REEL) contractors throughout the Sacramento area.
  • Assists with the Credit Union’s sales and marketing efforts to auto dealers throughout our serving area. Analyzes CUDL borrowers’ credit reports and makes outbound calls to offer additional products and services that could benefit them.
  • Administers the Credit Union’s Approved Not Funded (ANF) program, making follow up calls to borrowers with loans that have been approved but not funded.
  • Assists with business development efforts to federal employee groups throughout our serving area.
  • Completes other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED), plus 1-2 years’ experience in the financial services industry.

Why Join Us:

You can be part of a team that makes a difference in our communities with financial services that help our members enhance their lives. If you want to help others by offering value, service and financial solutions, doing the right thing, and carrying out our motto of “Big Enough to Serve, Small Enough to Care”, we’d love to hear from you.

Benefits include medical, dental and vision, life insurance, 401k with matching, pension/money purchase plan.

If interested please email your resume to julie@firstus.org. No phone calls please!

Position Title: Member Service Representative (part time) - Gold River Branch

Location: Gold River, CA - Gold Express Dr.

Position Summary

First U.S. Community Credit Union is currently seeking a part time Member Service Representative at our Gold River branch. We are looking for a motivated and enthusiastic individual to join our team. The ideal candidate should be detailed orientated, sales minded, and possess the ability to cross-sell our products and services.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate credit union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary is DOE.

Duties and Responsibilities:

  • Working Saturday's required.
  • Assist members with all general inquiries on accounts and loans.
  • Process member transaction requests.
  • Problem-solve with members regarding account concerns.
  • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
  • Conduct member profiling to determine member needs.
  • Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
  • Achieve individual sales and services goals.
  • Process mail.
  • Confer with other departments to resolve member questions and concerns.
  • Maintain posting drawer and ensure drawer balances daily.
  • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
  • Adhere to Attendance and Punctuality Guidelines.
  • Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Life insurance, 401k, and pension may be available.

If interested please email your resume to bbuck@firstus.org. No phone calls please!

Position Title: Member Service Representative (full time) - J St. Branch

Location: Sacramento, CA - J Street

Position Summary

First U.S. Community Credit Union is currently seeking a full time Member Service Representative at our J St. branch. We are looking for a motivated and enthusiastic individual to join our team. The ideal candidate should be detailed orientated, sales minded, and possess the ability to cross-sell our products and services.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate credit union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary is DOE.

Duties and Responsibilities:

  • Working Saturday's required.
  • Assist members with all general inquiries on accounts and loans.
  • Process member transaction requests.
  • Problem-solve with members regarding account concerns.
  • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
  • Conduct member profiling to determine member needs.
  • Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
  • Achieve individual sales and services goals.
  • Process mail.
  • Confer with other departments to resolve member questions and concerns.
  • Maintain posting drawer and ensure drawer balances daily.
  • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
  • Adhere to Attendance and Punctuality Guidelines.
  • Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Benefits include medical, dental and vision coverage. Life insurance, 401k, and pension may be available.

If interested please email your resume to stansman@firstus.org. No phone calls please!

Position Title: Phone Center Member Service Representative - University Phone Center

Location: Sacramento, CA - University Ave.

Position Summary

First U.S. Community Credit Union is currently seeking a Phone Center Member Service Representative at our Sacramento office. We are looking for an individual who is enthusiastic, self-motivator, sells and detailed orientated.

You will be responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate Credit Union products and services to members in order to help First U.S. Community Credit Union achieve its financial service sales and referral goals. Provides continuous quality service to all members.

Salary is DOE.

Duties and Responsibilities:

  • Assist members with all general inquiries on accounts and loans.
  • Process member transaction requests.
  • Problem-solve with members regarding account concerns.
  • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques.
  • Conduct member profiling to determine member needs.
  • Open sub-share accounts (Checking, Savings, Certificate, and Holiday Club Accounts).
  • Achieve individual sales and services goals (Call Monitors/Mystery Shops, Adherence, and Call Volume).
  • Process mail.
  • Confer with other departments to resolve member questions and concerns.
  • Maintain posting drawer and ensure drawer balances daily.
  • Provides support to the University Branch in coverage, which is member facing.
  • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services.
  • Adhere to Attendance and Punctuality Guidelines.
  • Complete other duties as assigned.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Benefits include medical, dental and vision coverage. Life insurance, 401k, and pension may be available.

If interested please email your resume to spfingst@firstus.org. No phone calls please!



First U.S. is an Equal Opportunity Employer. This posting and any application does not constitute an offer of employment by First U.S.