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First U.S. offices and branches will be closed on Monday, October 13th, in observance of Indigenous Peoples' Day.



Contact First U.S.

You pick the most convenient tool for your needs. You can call, chat with us online, mail, or stop by.

Chat – click the “Chat Live!” button below to chat online or by video with a member of our service team

Contact Center – for general services, questions and transaction help, call (800) 556-6768 (option 0) or email 90fdf5fdf2f5e2e3f8f9e0d0f6f9e2e3e4e5e3beffe2f7

Chat and Contact Center team members are available Monday through Friday, 9:00 a.m. to 6:00 p.m., and Saturday, 9:00 a.m. to 2:00 p.m., excluding holidays.

For other inquiries,

Real Estate: 90e2f5d0f6f9e2e3e4e5e3beffe2f7
Fax: (916) 313-3443
Consumer Loans: 90fcfff1fee3d0f6f9e2e3e4e5e3beffe2f7
Collections: (916) 576-5623
90f3fffcfcf5f3e4f9fffee3d0f6f9e2e3e4e5e3beffe2f7
IRA Support Department: 90f9e2f1e3e5e0e0ffe2e4d0f6f9e2e3e4e5e3beffe2f7
Business Loans: (800) 556-6768, extension 5679 90f2e5e3f9fef5e3e3d0f6f9e2e3e4e5e3beffe2f7
Lost/Stolen Card: (888) 297-3416 – during regular business hours
Lost/Stolen Card: (800) 547-2354 – after business hours
Phone-24: (800) 824-2499
Deceased Member Notification: Click here to start
General - for assistance with products, services, technology, or for basic comments, feedback and questions: 90f6f9e2e3e4e5e3d0f6f9e2e3e4e5e3beffe2f7
Management - contact us to resolve issues other than general help or feedback: 90fdf1fef1f7f5fdf5fee4d0f6f9e2e3e4e5e3beffe2f7

580 University Avenue
Sacramento, CA 95825-6528
Audit Committee – for assistance if you have already contacted management and need further help: 90f1e5f4f9e4f3fffdfdd0f6f9e2e3e4e5e3beffe2f7

PO Box 60733
Sacramento, CA 95860-9990

(Please do not send time-sensitive
correspondence to this address.)

Email Addresses – please remember that email is not secure. Please do not send confidential information such as your account number, PIN, social security number, etc. by email.