Annual Report
2021 Message to the Membership
2020 was a challenging year for us all. As a not-forprofit financial institution, we’re pleased to report that we remain safe and sound, well capitalized and a preferred alternative to big banks. We worked hard to provide more value to enhance our member-owners’ lives, especially those impacted by COVID-19. We were “Big Enough to Serve - in a year that we will never forget - but Small Enough to Care”. We hope you stayed well, and our hearts go out to those we lost.
This year we prioritized keeping people safe and continued to provide essential financial services to our members throughout the pandemic. We were able to keep most branches open, as well as expand digital and phone access. We offered swift loan payment deferrals to members who had reduced income, lost their jobs or had their businesses closed. We made emergency loans and also waived numerous fees to make life more affordable. A big thanks goes out to our staff - frontline heroes - who showed compassion, helped to create normalcy and adapted through flexibility in service delivery as well as remote capabilities.
In 2020, we made a record breaking $120M in loans, to help members reduce the cost of debt and finance important purchases to enhance their lives. Mortgage refinances were at an alltime high because rates were so historically low. We were proud to be able to participate in the SBA Paycheck Protection Loan Program (PPP) that provided forgivable money to help businesses survive the shut downs and keep employees paid. Regular savings ensures that members have a safety net for unexpected emergencies or the funds to reach a goal. Shares grew by an unprecedented $64M, almost 16%, and total assets reached almost $474M. Although market rates remain low, we continue to offer some of the best rates available, including our reverse-tier $mart Start Money Market that still earns up to 3% APY. We also welcomed thousands of new members and opened many checking/ mobile apps and digital service relationships that increased convenience and saved members thousands in fees.
In 2021, low loan rates provide an on-going opportunity to save by refinancing. If you are a business owner, PPP Loans are available again, and we can help. Through our dedication to People Helping People, we will continue to support our members through difficult times and reach out to offer affordable credit union services to more members. For your convenience, we will continue to improve our on-line digital banking capabilities, and are planning to add a new branch or two in the next few years. We also look for ways to expand our involvement in the communities we serve to ensure everyone has access to the value provided through credit unions. As a financial cooperative, we put you first and welcome everyone in the communities we serve. Your satisfaction is our number one priority; we pledge to bring you more value, and we strive to deliver it with the personal service you deserve. Thank you for your business and your referrals.

Carol M. Hauck
President & Chief Executive Officer

Brian W. Doyle
Board Chairman
Audit Committee Report
The responsibility of the Audit Committee is to ensure the sound operation of First U.S.
In 2020, the Audit Committee engaged the accounting firm RSM US, LLP to conduct the annual certified audit. First U.S. continues to be well managed, financially sound and in compliance with generally accepted accounting principles.
Due to the diligence of officials, management and staff, the credit union remains in excellent condition, having met all regulatory requirements.
We encourage our members to be involved by offering suggestions and comments so that we can continue to improve our service to you. Your support and confidence in 2020 are appreciated, and we look forward to ongoing success in 2021.
Audit Committee of the Board of Directors
James Gomes, Chairman
Karen McDougal
Stephen Serfozo
Charles B. Johnson, Jr., Member Emeritus

James Gomes
Audit Committee Chairman
Statement of Condition
Year Ended December 31, 2020
Assets | 2020 | 2019 |
---|---|---|
Loans to Members | 263,790,529 | 251,955,349 |
Less Allowance | (2,264,146) | (1,831,663) |
Cash | 1,741,880 | 1,988,393 |
Investments | 175,667,054 | 128,324,501 |
Fixed Assets | 3,275,295 | 3,497,116 |
Other Assets | 31,632,250 | 25,473,322 |
Total Assets | $473,842,862 | $409,407,018 |
Liabilities and Equity | 2020 | 2019 |
---|---|---|
Other Liabilities | 7,927,760 | 2,851,638 |
Accrued Dividends | 128,242 | 178,209 |
Total Shares | 412,454,431 | 357,383,267 |
Regular Reserves | 6,496,396 | 6,496,396 |
Equity Acquired in Merger | 6,646,733 | 6,646,733 |
Gain (Loss) on Securities | 1,248,366 | 539,935 |
Undivided Earnings | 38,940,934 | 35,310,840 |
Total Liabilities & Equity | $473,842,862 | $409,407,018 |
Statement of Income
Year Ended December 31, 2020
Income | 2020 | 2019 |
---|---|---|
Interest on Loans | 11,525,907 | 10,903,943 |
Income from Investments | 2,197,492 | 2,707,423 |
Other Operating Income | 3,103,335 | 3,155,203 |
Total Revenue | $16,826,734 | $16,766,569 |
Expenses | 2020 | 2019 |
---|---|---|
Employee Comp./Benefits | 5,921,629 | 5,768,596 |
Travel & Conferences | 87,763 | 166,429 |
Association Dues | 49,353 | 45,259 |
Office Occupancy | 620,672 | 591,184 |
Office Operations | 2,249,929 | 2,010,498 |
Advertising & Promotions | 322,244 | 382,533 |
Loan Servicing | 815,052 | 730,350 |
Professional & Outside Services | 458,578 | 535,301 |
Provision for Loan Losses | 923,740 | 1,197,738 |
Other Operating Expenses | 94,341 | 90,289 |
Total Operating Expenses | $11,543,301 | $11,518,177 |
Totals | 2020 | 2019 |
---|---|---|
Net Income Before Dividends | 5,283,433 | 5,248,392 |
Less Dividend on Shares | 1,804,915 | 1,818,799 |
Net After Dividends | $3,478,518 | $3,429,593 |
Non-Operating Income | 2020 | 2019 |
---|---|---|
NCUSIF/Corporate Stabilization | 0 | 0 |
Gain (Loss) on Assets & Investments | 151,577 | (32) |
Gain (Loss) Sale of Real Estate | 0 | 1,551 |
Non-Operating Income (Expense) | 0 | 44,877 |
Net Income | $3,630,095 | $3,475,989 |